Frequently Asked Questions

Got Questions? We've Got Answers

Everything you need to know about Google Play Closed Testing with 12 Testers Community.

What is Google Play Closed Testing? +
Google Play Closed Testing is a required step before publishing your app on the Google Play Store. You need at least 12 real testers to test your app for a minimum of 14 consecutive days. Our service provides you with the required number of real testers who will install and engage with your application.
How many testers do I get? +
You can choose from our packages: Starter (12+ testers), Professional (15+ testers), or Business (20+ testers). All testers use real Android devices and will actively engage with your application throughout the testing period.
How long does testing take? +
Each package provides 14 days of continuous testing, which is the minimum requirement set by Google Play. Your testers will install the app and maintain engagement throughout this period.
Are testers real people? +
Yes! All our testers are real individuals with genuine Android devices and Google accounts. They manually install, open, and explore your application — no bots or automated scripts.
What devices do testers use? +
Our testers use a variety of real Android devices from different manufacturers, screen sizes, and Android versions. This ensures your app gets tested across diverse hardware configurations.
Do I get feedback? +
Yes, our testers provide observations about the app's functionality, performance, and user experience. You will receive a summary of feedback after the testing period.
Is this Google Play policy compliant? +
Absolutely. Our process follows Google Play's closed testing requirements exactly. We use real testers with real devices who provide genuine engagement with your app.
How do I submit my app? +
Simply register an account, choose a package from our pricing page, and fill out the order form with your app details, closed testing link, and Google Group link. Our team will review your submission and begin the process.
Can I track progress? +
Yes! Once your order is created, you can track its status from your dashboard. Statuses include: Pending, Approved, Testing, and Completed. You'll always know where your order stands.
What if testing fails? +
We are committed to ensuring successful testing. If any issues arise during the testing period, our team will work with you to resolve them. Your satisfaction and successful app publication are our priorities.

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